SMS Opt-In Experience

The screen below represents the opt-in experience drivers encounter during registration in the Appius mobile app. It is shown here as a non-functional preview for compliance review.

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Driver Registration

Create your Appius driver account.

By checking this box, you agree to receive SMS messages from Appius including account verification codes, route and trip updates, reminders, and service notifications. Message frequency varies (1–20 msgs/day). Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not required to use the platform. See ourSMS Terms.

SMS Terms & Conditions

Last updated: April 2026

Program Name

Appius Driver Notifications

Overview

Appius ("we," "us," "our") offers an SMS messaging program to deliver important communications to registered drivers using the Appius non-emergency medical transportation (NEMT) routing platform. By opting in to our SMS program, you agree to these terms and conditions.

Message Types

By enrolling in Appius Driver Notifications, you may receive the following types of text messages:

  • Account verification codes – One-time passwords (OTPs) for secure login and identity verification.
  • Route and trip updates – New trip assignments, pickup details, schedule changes, and trip cancellations.
  • Route reminders – Upcoming pickup reminders and daily route summaries.
  • Service notifications – Important account updates, system alerts, and platform announcements relevant to your driver operations.

Message Frequency

Message frequency varies based on your account activity and route assignments. On a typical day, you may receive between 1 and 20 messages depending on the number of trips assigned to you. Verification code messages are sent only when you initiate a login or account action.

Costs

Message and data rates may apply. Appius does not charge for sending text messages, but your mobile carrier may charge standard messaging fees. Please contact your carrier for details about your plan.

Opt-In & Consent

You opt in to Appius Driver Notifications by providing your phone number during driver registration in the Appius app and affirmatively consenting to receive text messages. Your consent to receive text messages is not a condition of employment, contract, or use of the Appius platform.

Opt-Out

You may opt out of receiving text messages at any time by replyingSTOP to any message sent from Appius. After opting out, you will receive a final confirmation message and no further messages will be sent. Please note that opting out of SMS notifications may affect your ability to receive time-sensitive route updates and verification codes.

To re-subscribe, reply START to the same number.

Help

For help with our SMS program, reply HELP to any Appius message, or contact us at:

Supported Carriers

Our SMS program is supported on all major US carriers, including AT&T, Verizon, T-Mobile, and others.

Disclaimer

Appius is not responsible for delayed or undelivered messages due to carrier network issues, device incompatibility, or other circumstances outside our control. Message delivery is not guaranteed.

Privacy

Your phone number and SMS data will be handled in accordance with ourPrivacy Policy. We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes. SMS consent and phone numbers collected for SMS will not be shared with third parties or affiliates for their own marketing purposes.

Changes to These Terms

We reserve the right to update these SMS Terms & Conditions at any time. Changes take effect when posted to this page. Continued participation in the SMS program after changes are posted constitutes your acceptance of the updated terms.

Contact Us

If you have questions about these SMS Terms & Conditions, please contact us at: